Zero Tolerance Policy

At KOOL2RA, we are committed to maintaining a safe, respectful, and inclusive environment for all customers, partners, and community members. We have a zero tolerance policy for any form of discrimination, harassment, hate speech, or abusive behavior.

What We Do Not Tolerate

• Discrimination based on race, ethnicity, gender, age, religion, disability, sexual orientation, or any other protected characteristic
• Harassment or bullying of any kind
• Hate speech or offensive language
• Fraudulent or dishonest activity
• Abuse toward our staff or other customers

Consequences

Any individual found to be in violation of this policy may have their orders cancelled, accounts suspended, and may be banned from future purchases. We reserve the right to take appropriate action at our sole discretion.

Reporting

If you experience or witness any behavior that violates this policy, please contact us immediately so we can address the situation promptly.